Terms of Service

§ 1 Validity of the conditions1. The following conditions apply exclusively to all offers, deliveries and services of the seller.2. Special agreements and ancillary agreements are only valid if they are confirmed in writing by the seller. For the rest, these general terms and conditions apply. § 2 Offer, price, order, placing of order, conclusion of contract1. All offers of the seller on his website are non-binding. A contract is only concluded with the order confirmation or delivery by the seller. Unless otherwise agreed, the customer is bound to orders for 30 days. The product presentation, particularly in catalogues, advertisements and on the Internet, does not constitute a binding offer from www.laubsaegen.de - Ralph Oldenburg.2. How to order from us:

Online: with a shopping cart ordering system and receive a detailed order confirmation by e-mail or

Fax or post: print out the order form, fill it out, fax it or put it in an envelope and post it. laubsaegen.de All prices include all taxes and other price components and are in euros. The prices are only valid for Germany. For deliveries outside of Germany, additional delivery and shipping costs apply, which must be requested separately. The prices of the Internet shop always and exclusively apply.

3. We reserve the right to refuse customer applications in individual cases.4. Shipping costsShipping costs for Germany / EUROPEImportant information on shipping costsSince we are unfortunately not able to set in the shop in detail which shipping costs are possible for which items, we reserve the right to adjust the shipping costs after your order, only if this should be necessary. You will automatically receive the first confirmation by e-mail from the shop. Please wait for the official order confirmation, which will be sent to you promptly.

Shipping method / shipping costs

D - Advance payment/invoice letter A 4 (when ordering ONLY templates and catalogue) 2.75 €

D - Payment in advance/invoice package up to 5 kg €7.50

D - Payment in advance/invoice package up to 10 kg €10.50

Other shipping and non-EU countries, EUROPE & worldwide on request

5. Prepayment orders that have not been paid after 2 months will be automatically cancelled!6. All shipping costs, in particular packaging, transport costs, transport insurance and deliveries are at the expense of the customer.7. If www.laubsaegen.de - Ralph Oldenburg incurs additional shipping costs due to the indication of an incorrect delivery address or an incorrect addressee, these costs are to be reimbursed by the customer, unless the customer is not responsible for the incorrect information.8. Right of withdrawalRight of withdrawal for consumers

(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.)

Right of cancellation

You have the right to cancel this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day

on which you or a third party designated by you, who is not the carrier, have taken possession of the goods, if you have ordered one or more goods as part of a single order and this is or will be delivered in one go; on which You or a third party named by you, who is not the carrier, has taken possession of the last goods, if you have ordered several goods as part of a single order and these are delivered separately.

In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample revocation form for this, but this is not mandatory.

The revocation must be sent to:

Letter: www.laubsaegen.de - Ralph Oldenburg, Joliot-Curie-Siedlung 110, Kamenz, 01917, Germany Tel: 49 3578 786808

Fax: 49 03578 786807Email: kontakt@laubsaegen.deTo meet the cancellation deadline, it is sufficient for you to send the communication about exercising your right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling other than what is necessary to establish the nature, properties and functioning of the goods. Reasons for exclusion or expiry

The right of withdrawal does not apply to contracts

for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the delivery of goods that can spoil quickly or whose use-by date would quickly be exceeded ;for the delivery of alcoholic beverages, the price of which was agreed upon conclusion of the contract, but which can be delivered no earlier than 30 days after the conclusion of the contract and the current value of which depends on fluctuations on the market over which the entrepreneur has no influence;for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts;

for the delivery of sealed goods which, for reasons of health protection or hygiene, are not suitable for return if their seal has been removed after delivery; for the delivery of goods if, due to their nature, they have been mixed with other goods after delivery; for delivery audio or video recordings or computer software in a sealed package if the seal has been broken after delivery.

____________________________________________________________________________________ Sample cancellation form

(If you want to revoke the contract, please fill out this form and send it back.) - To www.laubsaegen.de - Ralph Oldenburg, Joliot-Curie-Siedlung 110, 01917 Kamenz - Email: kontakt@laubsaegen. de - Fax: 03578 786807:- I/ we (*) hereby revoke the contract concluded by me/ us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/ Received on (*) - Name of consumer(s) - Address of consumer(s) - Signature of consumer(s) (only if notified on paper) - Date(* ) Delete where not applicable.

End of withdrawal form

____________________________________________________________________________________

Packaging Ordinance According to the provisions of the Packaging Ordinance, we are obliged to take back packaging for our products that does not bear the mark of a system of comprehensive disposal (such as the "Green Dot" of Duales System Deutschland AG) and to ensure that it is reused or disposed of For further clarification of the return of such products, please contact us (Tel.: 49 3578 786808 or kontakt@laubsaegen.de Owner: Ralph Oldenburg, Joliot-Curie-Siedlung 110, Kamenz, 01917, Germany). We will then name a municipal collection point or a disposal company in your area that will accept the packaging free of charge. You can dispose of your packaging at any DSD location. If this is not possible, you have the option of sending the packaging to us (kontakt@laubsaegen.de Owner: Ralph Oldenburg, Joliot-Curie-Siedlung 110, Kamenz, 01917, Germany). We reuse the packaging or dispose of it in accordance with the provisions of the Packaging Ordinance."

§ 3 Delivery time, partial delivery, transfer of risk1. Deliveries are made with Deutsche Post to Germany and Europe. The ordered goods will be shipped the next working day after receipt of the order. In general, we guarantee a maximum delivery time of 5 working days within Germany and 2 weeks in EU countries if the ordered goods are completely in stock. Special delivery conditions and delivery times can be agreed.2. Information on the delivery date is non-binding on the part of the seller and only represents a non-binding estimate. If the specified delivery times are not met, the customer will be informed within 24 hours. Fixed deals are not closed.3. If non-compliance with an agreed delivery period is due to force majeure, labor disputes, fire, machine breakdown, unforeseen obstacles or other circumstances for which the seller is not responsible, the delivery period will be extended for the duration of these events. This applies accordingly in the event that the seller is in default of delivery when one of these events occurs.4. If the performance hindrance within the meaning of Section 3 lasts more than 3 months, the seller and the customer, and if the delivery date is not met for reasons other than those specified in Section 3, only the customer is entitled to withdraw from the contract with regard to the delayed delivery .The prerequisite for withdrawal by the customer is that he has given the seller a reasonable (at least three weeks) grace period in writing with the threat of rejection.5. The seller is entitled to make deliveries and partial deliveries at any time. Partial deliveries can be invoiced immediately by the seller.6. By handing over the goods to a carrier, the seller is released from his obligation to perform. The goods are transported at the risk and for the account of the customer. The seller determines the carrier, excluding liability for the selection of the cheapest and fastest shipping method.7. The risk passes to the customer when the goods are handed over to the carrier, even if partial deliveries are made or the seller has taken on additional services, such as transport costs or delivery.8. If the customer is in default of acceptance or if the delivery is delayed due to other circumstances for which he is responsible, the risk passes to the customer from the day of the notification of readiness. In this case, the purchase price is also due on the date of notification of readiness for dispatch. The customer bears the costs of storage at the seller or at third parties. The assertion of any further damages against the customer remains unaffected.9. The seller will only take out transport insurance on special written instructions for the account of the customer. § 4 Payment, default of payment1. Goods are usually paid for in advance. Cash on delivery is also accepted in Germany and the EU. The prices for deliveries outside of Germany are to be requested separately.2. All prices are to be understood as end customer prices including statutory sales tax. § 5 Retention of title1. The seller retains title to the delivered goods until full payment has been made. § 6 Warranty, obligation to examine and give notice of defects1. Within the framework of the following provisions, the seller guarantees that deliveries and services are free from defects in the sense of warranty law and, insofar as such promises have been made, that the specifications agreed in writing and guaranteed properties are complied with.2. The commercial customer's warranty rights presuppose that he has duly fulfilled his obligations to examine and give notice of defects according to §§ 377, 378 HGB. Warranty claims do not exist if the error that has occurred is causally related to the fact that previously occurred errors were not reported immediately or the customer has not complied with the regulations on use and conditions of use.3. The seller is not liable for intent and gross negligence.4. If there is a defect in the delivery or service for which the seller is responsible, the seller is entitled to choose between remedying the defect or making a replacement delivery. If the customer does not provide the seller with the delivery or service complained about upon request, or if he sells or uses the product, all warranty claims shall lapse. § 7 Liability and limitations of liability1. Claims for damages against the seller are excluded regardless of the legal reason, in particular due to delay or impossibility, breach of advisory and contractual ancillary obligations, pre-contractual obligations, positive breach of contract and tortious acts, unless the seller acted intentionally or with gross negligence or the claims for damages result from the violation of a guaranteed property.2. Insofar as the seller is liable on the merits, the claim for damages is limited to the foreseeable damage. In any case, compensation for consequential damage is excluded.3. All claims for damages against the seller expire 12 months after delivery. This does not apply to tort claims.4. If and to the extent that the seller's liability is excluded, this also applies to the personal liability of the seller's employees, workers, employees, representatives and vicarious agents.5. Claims for liability based on the Product Liability Act remain unaffected.§ 8 Data protectionPlease find all details on our data protection website.

§ 9 Place of Performance, Place of Jurisdiction1. The place of performance for all claims arising between the customer and the seller is the seat of the seller.2. In the event that the customer is a merchant within the meaning of the HGB, Kamenz/Bautzen. determined as the exclusive place of jurisdiction. § 10 Applicable law, effectiveness, written form1. The law of the Federal Republic of Germany. The validity of the uniform international sales law (UNCITRAL agreement) is excluded.2. Changes and additions to the provisions contained in these terms and conditions must be in writing and the agreements in the purchase contract to be effective. Verbal or written ancillary agreements are only binding for the seller after written confirmation.3. Should one or more provisions be ineffective, this does not affect the validity of the remaining provisions. Kamenz, January 17, 2019